Voice Intelligence is now in Public Beta

Voice Intelligence is now in Public Beta. Create call transcriptions and apply Natural Language Understanding to get valuable data insights from your call recordings. It is available with a new API and in the Twilio Console.

With Voice Intelligence you can:

• Transcribe your calls from Twilio or 3rd party recordings.
• Apply Natural Language Understanding (Language Operators) to your call transcriptions to analyze calls, redact PII or identify keywords and phrases.
• Search and share data insights from your transcriptions in your software with an embeddable view.
• Integrate the Transcription Viewer with Flex using the Voice Intelligence plugin.

Learn more about Voice Intelligence in our docs.