Warning to appear when sending WhatsApp Templates with soon to EOL system

Twilio previously sent email communications that we plan to end of life (EOL) the WhatsApp Templates page in console at the end of Q1'2025. Customers will need migrate to Content Templates and change the way the way they send templates to use Content Sid and Content Variables instead of using the body parameter.

To further inform customers, from February 12, 2025 onwards, Twilio will start to publish warnings (63052) when customers use the Legacy WhatsApp Templates product to send templates. Templates sent will continue to be delivered until April 1, 2025 but the template matching logic using body will no longer work after that.

To learn more about the EOL process as a whole and how to migrate, please see this support article here.