Guidelines

Mexico (MX)

Locale Summary
Locale name	Mexico
ISO code The International Organization for Standardization two character representation for the given locale.	MX
Region	North America

Numbers Summary
Mobile Prefixes	+5255499
Toll-Free Prefixes	+52800, +521800

Mexico: Local Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID Passport
Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Government-issued ID showing local address Utility bill (dated within the last 12 months) Government communication (dated within the last 12 months)

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Constancia de Situación Fiscal (Tax Status Certificate)*
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Constancia de Situación Fiscal (Tax Status Certificate)* Utility bill (dated within the last 12 months) Government communication (dated within the last 12 months)

* The Constancia de Situación Fiscal (Tax Status Certificate), available through the SAT portal

Mexico: Mobile Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID Passport
Address Must be within Mexico; a PO box is not acceptable.	Proof of Local Address	Government-issued ID showing local address Utility bill (dated within the last 12 months) Government communication (dated within the last 12 months)

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Constancia de Situación Fiscal (Tax Status Certificate)*
Business Address Must be within Mexico; a PO box is not acceptable.	Proof of Local Address	Constancia de Situación Fiscal (Tax Status Certificate)* Utility bill (dated within the last 12 months) Government communication (dated within the last 12 months)

* The Constancia de Situación Fiscal (Tax Status Certificate), available through the SAT portal

Mexico: Toll-Free Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID Passport
Address May be anywhere in the world; a PO box is not acceptable.	Proof of Address	Government-issued ID showing address Utility bill (dated within the last 12 months) Government communication (dated within the last 12 months)

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration
Business Address May be anywhere in the world; a PO box is not acceptable.	Proof of Address	Business registration Utility bill (dated within the last 12 months) Government communication (dated within the last 12 months)

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.