Guidelines

South Africa (ZA)

Locale Summary
Locale name	South Africa
ISO code The International Organization for Standardization two character representation for the given locale.	ZA
Region	Middle East & Africa

Numbers Summary
Mobile Prefixes	+2760
Toll-Free Prefixes	+27800

South Africa: Local Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Document Number	Proof of Identity Document Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality of Authorized Representative	No documentation required
Business Registration Number	Proof of Business Registration Number	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

South Africa: Mobile Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address Must be within South Africa	Proof of South African Address	Bank statement Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Number	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number so the business registration can be verified in reference to this document
Business Address Must be within South Africa	Proof of South African Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative	No documentation required
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality of Authorized Representative	No documentation required
Business Registration Number	Proof of Business Registration Number	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

South Africa: Toll-Free Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address May be anywhere in the world	Proof of Address	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Document Number	Proof of Identity Document Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
Business Address Must be within South Africa	Proof of Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative May be anywhere in the world	No documentation required
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)

South Africa: National Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address May be anywhere in the world	Proof of Address	Municipal rates or tax invoice Recent telephone account statement Retailer account or current television license New motor vehicle license
Identity Document Number	Proof of Identity Document Number	Government-issued ID (must include photo, full name, and identity number)
Nationality	No documentation required

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
Business Address May be anywhere in the world	Proof of Address	Bank statement Municipal rates or tax invoice Recent telephone account statement New motor vehicle license
Name of Authorized Representative	Proof of Identity	Government-issued ID (must include photo, full name, and identity number)
Address of Authorized Representative	No documentation required
Identity Number of Authorized Representative	Proof of Identity Number	Government-issued ID (must include photo, full name, and identity number)
Nationality of Authorized Representative	No documentation required
Business Registration Number	Proof of Business Registration Number	Business registration Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.