Product changelog and announcements

The Conference Summary and Participant Summary from Conference Insights is now available via API. Both summary records return useful metadata about the conference and its performance. The Participant Summary API is the first post-conference API to provide access to participant data; previously participant information was only retrievable via API while a conference was in-progress. For more information see our docs.

The Conference Insights Dashboard provides an account-level view of conference and participant behavior. Conference Insights Dashboard data is generated by analyzing and aggregating Conference Summary and Participant Summary records, and can be used to detect changes in application behavior and surface opportunities for optimization. For more information see our docs.

If you face errors in submission or brand verification when you submit your brand details for A2P registration, you will now see a simplified step in the A2P wizard in TrustHub. The multiple steps to edit your brand earlier have been simplified into a single step in the console. This will help you save time in registering your A2P brand and allow you to focus on the most important fields to review. The new design also provides transparency on the number of retries remaining.

You can read more about brand editing here.

If your concerns are not addressed through the instructions shown in the wizard or if you are an ISV API user, you can refer to the new comprehensive guide for troubleshooting your A2P brand here.

React Native 2.0 is a major version upgrade to the existing React Native library. Analytics React Native provides a lightweight, modern, JavaScript-centric instrumentation experience for mobile apps.

For more information, see the documentation for React Native 2.0.

On August 31, 2022, Segment will end support and maintenance for Analytics.js Classic, and on February 28, 2023, Segment will remove access to Analytics.js Classic.

For additional information and instructions on how to upgrade to Analytics.js 2.0, see the migration documentation.

Verify Geographic(Geo) Permissions are now available in the Console to block/unblock desired destinations for SMS and Voice, helping you to prevent unexpected high messaging or voice costs caused by malicious actors creating unwanted verification requests.

Check them out on the Verify Geo permissions page:

https://www.twilio.com/docs/verify/preventing-toll-fraud/verify-geo-permissions

We have launched a new SSO management experience in public beta. This new SSO UI will be available in the admin center for customers who have purchased Administrative or Enterprise editions.

Customers can configure and manage their SSO for Twilio Console by themselves using this UI. Earlier, they were required to create support tickets and exchange the SSO configuration data over emails which would take a few days to configure correctly. Now SSO configuration can be setup and enabled for managed users in a few minutes.

Customers also don’t need to enable SSO for every user manually. With the new Domain based enforcement feature, all existing as well as new users will get SSO enforced automatically. So customers won’t have to track whether SSO is enabled for every new user invited to their Twilio Organization.

Learn more about this feature in Twilio Console SSO documentation.

We are excited to announce the JavaScript SDK release of Adaptive Simulcast, a new feature that improves client performance by dynamically switching off unused simulcast spatial layers.

When using adaptive simulcast, a publisher will only encode video layers up to the highest spatial layer being used by subscribers.

For example, a common presentation layout in video chat will have the active speaker’s video in a large format and the remaining participants as thumbnails. In this situation, adaptive simulcast will encode all spatial layers for the active speaker and only the smallest spatial layer for the thumbnail participants. As speakers change, the respective publishing participants will automatically have their spatial layers turned on / off based on what is being used by subscribers in the room.

Compared to standard simulcast, adaptive simulcast will provide significant CPU and bandwidth improvements for your publishing clients, and we recommend all users switch from standard simulcast to adaptive simulcast.

This feature is currently only available in the JavaScript SDK. Please read our simulcast documentation to learn how to use this new feature.

Regional Segment in the EU gives you Connections, Protocols, and Personas with data ingestion, processing, storage, and audience creation done on infrastructure hosted in the EU. It is currently available to New Business Tier customers.

Segment makes it easy to collect, unify, and activate your customer data in any system where you need it while giving you the tools and controls to help enable compliance with EU data regulations like GDPR and Schrems II.

For more details, see the Regional Segment documentation and blog post.

Usage Insights provides a convenient way to view your Super SIM usage over time as graphs and tables. This lets you monitor upward/downward trends in usage as well as anomalous spikes or dips in your Super SIM activity. You can specify different ways to slice-and-dice your data, You can filter by:

• a customizable date range
• SIM
• Fleet
• Network
• Country

Drill into an hour-by-hour view by clicking on the date hyperlinks in the bar chart.

Access Usage Insights in Console via Monitor > Insights > Super SIM.