Resource Center

How Cedar & Twilio Are Rebuilding the Patient Experience with AI

In this episode of Builders Wanted, we sit down with Dugan Winkie, Head of Commercial Strategy at Cedar, to explore how AI is reshaping one of the most emotionally complex industries: healthcare. From frustrating call center experiences to opaque billing processes, Dugan breaks down how Cedar is reimagining patient engagement with conversational AI, real-time data, and a builder’s mindset.

The Omnichannel Challenge: Balancing AI and Data Privacy

In this episode, Jennifer Peters, Director of DTC, MarTech & Digital Compliance at OLLY, discusses the challenges of integrating AI in regulated environments, the implications of new legislation on data privacy, and leveraging omnichannel strategies effectively.

Webinar: Unlock the Power of Personalized Healthcare in the Digital Age

Discover how AI and personalization revolutionize healthcare communication. Learn trends, compliance, and strategies for enhanced patient care.

Ebook: Appointment Outreach

Deep-dive into enhancing patient engagement with scalable, omnichannel notifications tailored to their preferences.

Ebook: Effective Healthcare Communication

Learn strategies for timely, personalized, and engaging interactions with your patients to drive higher satisfaction and lower cost to serve.

Global Regulatory & Compliance Guide for Marketers

Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world

Scale Your Impact with AI-Powered Engagement

Explore how social impact organizations – including healthcare, education, humanitarian aid and the public sector – can leverage Twilio's AI-powered engagement solutions to drive intelligent interactions and achieve scalable program outcomes. And learn how to strategically implement AI to accelerate engagement goals and create significant impact.

The future of patient care with Telehealth

Watch this webinar and learn how to use Twilio to build video solutions that bring patients and providers together.

Advancing healthcare for the digital age

How to deliver more personalized, convenient, and intuitive experiences across the healthcare ecosystem.

Bayer Consumer Health’s Patricia Corsi: ​​Adding Value in the Consumer Health Journey

In this episode of Twilio's Builders Wanted podcast, Patricia Corsi, Chief Marketing, Digital, and Information Officer at Bayer Consumer Health, discusses creating a frictionless consumer journey, how AI can accelerate capabilities, and building trust with consumers.

Allergan Aesthetics’ Chad Hacker: Future Proofing Your Customer Engagement Stack

In this episode of Twilio's Builders Wanted podcast, Chad Hacker, VP of Consumer and Digital Marketing - US Aesthetics at Allergan Aesthetics, discusses the changing landscape of data privacy, AI targeting on digital platforms, and creating meaningful app experiences.

Industry Solution Guide for Twilio

Dive into the art of what’s possible with Twilio in major industries like retail, healthcare, financial services, and more, and uncover the top use cases and solutions.