Resource Center

Inside a Rebrand: How Twilio Got Its Swagger Back with CMO Chris Koehler and VP of Brand Adam Morgan

Twilio just reintroduced itself to the world with a bold new brand—and in this kickoff episode of Builders Wanted, you’ll meet the leaders behind it.

Building a Category with AI Wearables

In this episode, Chris Villarreal, Global Director of Marketing for Wearables at Meta, discusses insights on category creation, the significance of solving real consumer problems, and how Meta is leveraging multimodal AI to enhance everyday life with their Ray-Ban Meta Glasses.

How Real-Time Data Drives Unparalleled Customer Loyalty

In this episode, John O'Melia, Chief Customer Officer at Contentsquare, discusses the challenges of balancing business decisions with customer-centric values, evolving customer expectations, and the importance of real-time data in enhancing digital customer experiences.

The Omnichannel Challenge: Balancing AI and Data Privacy

In this episode, Jennifer Peters, Director of DTC, MarTech & Digital Compliance at OLLY, discusses the challenges of integrating AI in regulated environments, the implications of new legislation on data privacy, and leveraging omnichannel strategies effectively.

Demo: Digital Community Engagement - The Toolkit of a Humanitarian Healthcare Worker

The Toolkit of a Humanitarian Healthcare Worker.

Webinar: Transforming Higher Education with Digital Solutions

Explore the challenges and strategies of digital transformation in higher education, from assessing digital maturity to implementing student-centric solutions.

Cookbook: Humanitarian Response

Learn from five nonprofits activating humanitarian response programs with digital communications.

Ebook: Effective Healthcare Communication

Learn strategies for timely, personalized, and engaging interactions with your patients to drive higher satisfaction and lower cost to serve.

Navigating the Data Forest: Building Conviction in a Digital Age

In this episode, Lena Waters, CMO at Grammarly, and Eric Weber, Head of Data at Grammarly, discuss their collaborative approach to aligning business and customer priorities, the implications of a cookieless world on marketing attribution, and the balance of data insights and human judgment to drive meaningful customer experiences.

How Next-Gen Commerce Experiences Simplify Shopping

In this episode, Robert Gash, Chief Consumer Commerce Officer at Hearst Magazines, discusses strategies for making purchasing decisions easier for consumers, reducing informational friction, and how AI is redefining consumer experiences.

Better Customer Engagement Starts with Better Messaging

In this episode, Des Cahill, CMO at Tipalti, discusses the importance of foundational experiences and adapting to different company environments, crafting a solid messaging framework, and the evolving role of content marketing in the age of generative AI.

Simplifying the Digital Customer Experience

In this episode, Jim Jackson, EVP & CMO at Hewlett Packard Enterprise discusses the importance of a customer-first approach, principles for responsible AI adoption, and implementing the right infrastructure for a seamless customer experience.