WhatsApp Business Calling
WhatsApp Business Calling vous rapproche de vos clients
Créez une expérience client de bout en bout sur WhatsApp. Twilio propose désormais des appels WhatsApp en plus des messages sur le canal de communication préféré de vos clients.
Permettez à vos clients de vous appeler via WhatsApp
Ajoutez à WhatsApp une fonctionnalité d’appel en un geste pour améliorer l’expérience de vos clients sur leur canal préféré. Passez d’un message à un appel vocal pour accélérer les conversations commerciales ou faire remonter les demandes de service client.
Les communications vocales sont intégrées au flux de conversation des messages WhatsApp Business. Lorsque des utilisateurs acceptent d’appeler une entreprise, leur appel est transmis à Twilio Voice, qui envoie un webhook à l’application. La logique d’application transfère ensuite l’appel à un agent.
Utilisez WhatsApp Business Calling tout au long du parcours client
Aidez les clients à évaluer vos produits et services
Offrez à vos clients un moyen pratique de vous contacter et d’évaluer vos produits via WhatsApp.
- Utilisez l’assistance vocale pour les achats afin d’augmenter les conversions
- Répondez aux questions des clients, recueillez des informations contextuelles et formulez des recommandations directement
- Évitez les longs échanges de messages texte en passant un bref appel téléphonique
Transformez les prospects en clients plus rapidement lorsqu’ils sont prêts à acheter
Proposez à vos clients un moyen simple de vous contacter lorsqu’ils le souhaitent.
- Accélérez les ventes grâce à des fonctionnalités Click to call
- Donnez aux utilisateurs intéressés un moyen de vous contacter
- Enrichissez vos appels avec du contenu dynamique pendant et après les conversations
Améliorez l’expérience de support client
Offrez à vos clients un moyen pratique de vous appeler lorsqu’ils ont besoin d’assistance supplémentaire.
- Transformer WhatsApp en app d’expérience client multicanal
- Mettre en place un moyen d’escalade rapide par appel vocal
- Fournir une méthode pratique aux utilisateurs de WhatsApp dans le monde entier
- Gérer les messages et les appels dans un seul fil de discussion pour accélérer la résolution et le suivi
Fonctionnalités de WhatsApp Business Calling
Configurez les appels vocaux comme vous le souhaitez en gardant le contrôle sur l’expérience et en bénéficiant d’une grande flexibilité.
-
Intégrations flexibles
Intégrez un flux d’appels WhatsApp à un SVI, des bots, un système d’enregistrement des appels ou un outil de reconnaissance vocale
-
Modèles d’appel interactifs
Configurez des modèles pour obtenir le consentement des clients aux appels
-
Badge de vérification
Montrez que vous êtes un appelant de confiance avec une icône de vérification
-
Appels initiés par le client
Acceptez les appels, rejetez-les ou mettez-y fin dans WhatsApp
-
Boutons Click to call
Configurez des boutons d’appel à l’action dans les modèles et les messages interactifs en format libre -
Clavier numérique
Configurez un clavier numérique pour le serveur vocal interactif (SVI) et la numérotation multifréquence à deux tonalités (DTMF) afin d’augmenter l’efficacité -
Configuration des horaires d’ouverture (bientôt disponible)
Choisissez les moments où les clients peuvent vous appeler -
Appels initiés par l’entreprise
Demandez l’autorisation via WhatsApp pour activer les appels sortants
Bénéficiez d’un retour sur investissement supplémentaire grâce aux appels vocaux WhatsApp
Permettez à vos clients de passer des appels commerciaux dans WhatsApp Business Calling lorsqu’ils ont besoin de contacter quelqu’un.
10 à 15
fois plus de revenus générés par les appels vocaux par rapport aux conversions de prospects via le Web*
2 Mds
de Dollars de dépenses de consommation proviennent des achats vocaux**
60 %
des utilisateurs sur mobile appellent une entreprise au cours du cycle d’achat***
Tarifs flexibles
WhatsApp Business Calling utilise les tarifs à la minute. Ils sont calculés sur la base des frais de l’API Channel de Twilio, plus les frais de connectivité WhatsApp de Meta, que Twilio répercute sur les clients.
Twilio : tarifs de WhatsApp Business Calling
|
API Channel |
Entrant |
Sortant |
|---|---|---|
|
Minute de l’API WhatsApp Channel |
0,00500 $ |
0,00500 $ |
Meta : Tarifs de connectivité de WhatsApp Business Calling
Les frais de connectivité WhatsApp par minute de Meta sont basés sur le code pays WhatsApp de votre client. Choisissez un lieu ci-dessous pour obtenir une estimation.
Localisation
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Afghanistan |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Australia |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bangladesh |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cambodia |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
China |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Hong Kong |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Japan |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Laos |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mongolia |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Nepal |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
New Zealand |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Papua New Guinea |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Philippines |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Singapore |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sri Lanka |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Thailand |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tajikistan |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Turkmenistan |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Taiwan |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Uzbekistan |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Vietnam |
Rest of Asia Pacific
|
$0.00000
|
$0.01140
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Albania |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Armenia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Azerbaijan |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Belarus |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bulgaria |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Croatia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Czech Republic |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Georgia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Greece |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Hungary |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Latvia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Lithuania |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Macedonia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Moldova |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Poland |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Romania |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Serbia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Slovakia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Slovenia |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ukraine |
Rest of Central & Eastern Europe
|
$0.00000
|
$0.00950
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Algeria |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Angola |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Benin |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Botswana |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Burkina Faso |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Burundi |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cameroon |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Central African Republic |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Chad |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ivory Coast |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Djibouti |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Eritrea |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ethiopia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Gabon |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Gambia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ghana |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guinea-Bissau |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kenya |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Lesotho |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Liberia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Libya |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Madagascar |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Malawi |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mali |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mauritania |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Morocco |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mozambique |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Namibia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Niger |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Rwanda |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sudan |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sierra Leone |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Senegal |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Somalia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
South Sudan |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Swaziland |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tanzania |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Togo |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tunisia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Uganda |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Republic of the Congo |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Zambia |
Rest of Africa
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Austria |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Belgium |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Denmark |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Finland |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ireland |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Norway |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Portugal |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sweden |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Switzerland |
Rest of Western Europe
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bahrain |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Iraq |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Jordan |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kuwait |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Lebanon |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Oman |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Qatar |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Yemen |
Rest of Middle East
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bolivia |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Costa Rica |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Dominican Republic |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ecuador |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
El Salvador |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guatemala |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Haiti |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Honduras |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Jamaica |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Nicaragua |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Panama |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Paraguay |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Puerto Rico |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Uruguay |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Venezuela |
Rest of Latin America
|
$0.00000
|
$0.01160
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Canada |
North America
|
$0.00000
|
$0.01210
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
United States |
North America
|
$0.00000
|
$0.01210
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
American Samoa |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Andorra |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Anguilla |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Antigua and Barbuda |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Aruba |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ascension |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Barbados |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bahamas |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Belize |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bermuda |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bhutan |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bosnia and Herzegovina |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
British Indian Ocean Territory |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Brunei |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cape Verde |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cayman Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cook Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Congo, Dem Rep |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cyprus |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Djibouti |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Dominica |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Estonia |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Falkland Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Faroe Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Fiji |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
French Guiana |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
French Polynesia |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Gibraltar |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Greenland |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Grenada |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guadeloupe |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guam |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guinea |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guyana |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Iceland |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kazakhstan |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kyrgyzstan |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kiribati |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Liechtenstein |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Luxembourg |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Macau |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Marshall Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Martinique |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Maldives |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Malta |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Micronesia |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Montserrat |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Monaco |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Montenegro |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Myanmar |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Namibia |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Norfolk Island |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Northern Mariana Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Netherlands Antilles |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
New Caledonia |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Palestine |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Palau |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Reunion |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Samoa |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
San Marino |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Seychelles |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Solomon Islands |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Suriname |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Kitts and Nevis |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Lucia |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Pierre and Miquelon |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Vincent and Grenadines |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Maarten |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Turks and Caicos |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Timor-Leste |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Togo |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tonga |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Trinidad and Tobago |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ukraine |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Vatican City |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Virgin Islands, British |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Virgin Islands, U.S. |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Vanuatu |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Wallis and Futuna |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kosovo |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Zimbabwe |
Other
|
$0.00000
|
$0.01320
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Argentina |
Argentina
|
$0.00000
|
$0.01010
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Brazil |
Brazil
|
$0.00000
|
$0.01080
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Chile |
Chile
|
$0.00000
|
$0.01210
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Colombia |
Colombia
|
$0.00000
|
$0.01110
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Egypt |
Egypt
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
France |
France
|
$0.00000
|
$0.00990
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Germany |
Germany
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
India |
India
|
$0.00000
|
$0.00530
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Indonesia |
Indonesia
|
$0.00000
|
$0.02420
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Israel |
Israel
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Italy |
Italy
|
$0.00000
|
$0.01210
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Malaysia |
Malaysia
|
$0.00000
|
$0.01080
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mexico |
Mexico
|
$0.00000
|
$0.00940
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Netherlands |
Netherlands
|
$0.00000
|
$0.00630
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Nigeria |
Nigeria
|
$0.00000
|
$0.01030
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Pakistan |
Pakistan
|
$0.00000
|
$0.01190
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Peru |
Peru
|
$0.00000
|
$0.01210
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Russia |
Russia
|
$0.00000
|
$0.00970
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Saudi Arabia |
Saudi Arabia
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
South Africa |
South Africa
|
$0.00000
|
$0.01080
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Spain |
Spain
|
$0.00000
|
$0.01290
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Turkey |
Turkey
|
$0.00000
|
$0.01080
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
United Arab Emirates |
United Arab Emirates
|
$0.00000
|
$0.01270
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
United Kingdom |
United Kingdom
|
$0.00000
|
$0.00990
|
* BIA Advisory Services, Phone Calls are the New Click
** OC&C Consultants, Voice Shopping Set to Jump to 40 billion by 2022
*** Harvard Business Review, Your Customers Still Want to Talk to a Human Being