Product changelog and announcements

Twilio Java Helper Library’s major version 9.0.0 is now available.We ensured that you can upgrade to Java Helper Library 9.0.0 version without any breaking changes.

Behind the scenes we improved our Java Helper Library generation process enabling us to rapidly add new features and enhance consistency across versions and languages.

To learn more about the Java Helper Library, check out our docs.

Cloud object sources are available to all users in the EU.

This update allows users in the EU region to use Cloud Object sources and sync data to warehouses with the same functionality as in the US.

The following list contains all cloud object sources that are available in the EU region:

• Facebook Ads
• Google Ads
• Salesforce
• Zendesk
• Stripe
• Intercom
• Mailchimp
• HubSpot
• Twilio
• Salesforce Marketing Cloud
• Marketo
• SendGrid
• Mandrill

The updated Mappings UI for Actions destinations is available to all users on all plans. It lets customers define how to map the event fields from their source to their destination in a new left-to-right layout. It also improves the discoverability of functionality to add a test event and to send a test event to the destination.

Link Shortening is now accessible in public beta on the Programmable Messaging API. This functionality enables you to programmatically shorten long links with your own company branded domain without any extra API calls. You can also set up your webhook to receive click events when recipients of the messages click on the shortened link.

Read our API documentation to get started.

Twilio SendGrid will retire Email Monitor on December 13, 2022. Email Monitor allows customers to retrieve a sample of their Subusers' emails for reputation monitoring. Due to low adoption, we will remove Email Monitor as part of our work to simplify and improve the Twilio SendGrid user experience.

On December 13, 2022, you will not be able to use or access Email Monitor. If Email Monitor is essential to your experience, please adapt your workflow or build a custom solution to fit your needs prior to this date.

Twilio has updated its Text-to-Speech offering adding support for new Amazon Polly Neural Voices. This release includes higher quality voices for the following languages: French (Canada) (fr-CA), English (UK) (en-UK), German (de-DE), English (India) (en-IN), Hindi (hi-IN) and Spanish (US) (es-US).

Try new enhanced voices in your IVR applications by selecting them in the Text-to-Speech section of the Twilio Console, by setting them in your TwiML <Say> attributes or using Studio <Say> Widget. For more information on the voices and on pricing, please visit Twilio Text-to-Speech docs.

The Segment Public API enables customers to configure, manage, and scale their Segment implementations programmatically with a user-friendly API and more stable endpoints. As an upgrade to the existing Config API, customers can programmatically extend and duplicate existing schemas, instead of manual time-intensive processes in the UI.

The Public API addresses several customer issues concerning usability and speed while offering a broader range of configurations, better error-handling, and more interactive developer tooling.

For more information, see Segment’s Public API documentation and Public API Reference.

The Engage sync engine is incredibly powerful but previously lacked visibility into how long Audience syncs with downstream tools would last. Sync ETA aims to change that. This new feature shows dynamic ETAs for Engage Audiences syncing to downstream Destinations, offering customers granular observability that's now generally available.

Monitor fraudulent attempts to send SMS that were detected and blocked by Verify Automatic SMS fraud detection (ASFD), Geo-permissions, and more.

Check it out on the console and read our documentation to learn more.

Twilio Frontline's web client (beta) now supports browser push notificaations on Chrome, Edge, and Firefox. The web interface will now also indicate new unread message counts in the primary navigation and browser tab.